Gears Posted October 1, 2009 Share Posted October 1, 2009 Hi, Yesterday I placed an order via the backend and I chose not to generate an invoice. Then after the order was completed and active, I went ahead and created an invoice myself (because I had to add other items to it and customize it). The client paid that invoice and everything was fine. Now this morning an invoice related to that order was automatically generated and sent to the client. Not only that, but an overdue notice was sent as well. Why did this happen? 0 Quote Link to comment Share on other sites More sharing options...
roop Posted October 2, 2009 Share Posted October 2, 2009 It most likely generated the invoice overnight because the "Next Due Date" was yesterday (package creation day) if you didn't manually update it after manually generating the invoice. I've missed this several times myself! Likewise if an invoice is generated for a service which is due in the past, the invoice due date is the service renewal date, which will be overdue immediately when the invoice is generated. I'd like to see an option to allow you to set a default due date timespan for all invoices generated manually as at the moment if I create an invoice today by default it will be due today as well and I have to manually add 14 days. If that was added it could be implemented for your situation as well, where even if an invoice was generated for an overdue service it wasn't due for 14 days. HTH, Rupert 0 Quote Link to comment Share on other sites More sharing options...
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