ffeingol Posted September 29, 2009 Share Posted September 29, 2009 OK, we had a slightly odd situation but it appears to be a bug: - A client was invoiced for 6.99 (mail in payment) - The client send in a check for 6.98 - We applied the check to the invoice and it had $0.01 balance We were not going to have the client issue a check for $0.01 so we put a $0.01 credit on their account and asked them to log in and apply the credit to the invoice. They applied the credit and the invoice shows a balance of $0.00 but the invoice is still showing unpaid. Why didn't the invoice get marked as paid and how can we correct this? TIA 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted September 29, 2009 WHMCS CEO Share Posted September 29, 2009 Thanks for the report. This was occuring on the client side when a partial payment was applied and then a credit in that order and as a result the balance was not totalling to zero and completing the payment of the invoice. This has now been corrected for the next release and can be worked around for now by adding the credit first, then the partial payment of the remainder. Matt 0 Quote Link to comment Share on other sites More sharing options...
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