nerdtech Posted September 23, 2009 Share Posted September 23, 2009 When a client or non client submits a support ticket to any department in my WHMCS, it does not email it to the appropriate department (the email address) I have assigned. For example, Support Department tickets goto support@atxwebworks.com There is nothing wrong with the email for the domain, I can send mail to any of the addresses and it gets there, there is not mail tied up in the mail que manager, there is no spam blocking software and it is the same whether I choose phpmail or smtp. My install is at http://www.atxwebworks.com/clients/ Any bug in the software that would be causing this? Or maybe another suggestion as where to look perhaps for the issue? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Mark Posted September 27, 2009 Share Posted September 27, 2009 Have you set up email piping? Have a read here: http://wiki.whmcs.com/Email_Piping 0 Quote Link to comment Share on other sites More sharing options...
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