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Whmcs and Plesk 9.2.2


e-maging.ch

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  • 4 months later...

Receiving back and email on creation of account:

 

The order placed for getmeadomainnameplease.com has received its first payment but an error occured and the account could not be automatically setup on the server

 

Client ID: 5

Product/Service: REBEL Interactive Hosting

Domain: getmeadomainnameplease.com

Error: 2303 - Domain adding was failed. Error: Unable to get ip id by address from db

 

 

Really frustrated as I have no idea what to do next to troubleshoot this. My IP Pool is updated and has IP ready to be assigned, and as well when I look at the IP Pool, it successfully assigned the Client to the IP address, but did not create the domain.

 

I'm on a 15-day trial, so I don't have support, but conversely don't want to buy this unless I know I can get it functional.

 

Help?

Thanks,

Andy

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