serpico Posted August 24, 2009 Share Posted August 24, 2009 Hi there, We are currently successfully running WHMCS to manage our hosting business. We want to now start selling support time in packaged time blocks. Is anyone else doing this? And can you suggest a configuration/add-on that would manage this? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
0 BullsoftHosting - Tom Posted August 27, 2009 Share Posted August 27, 2009 You could just setup a product addon or even a normal product and state it is for X ammount of time. Im sure someone has done it, just a case of which method they have used as I assume they will be a few. 0 Quote Link to comment Share on other sites More sharing options...
0 atDev Posted August 28, 2009 Share Posted August 28, 2009 How do you provide support? via phone? If not how are you tracking the "time"? It may be better to just sell a support service that bills monthly. 0 Quote Link to comment Share on other sites More sharing options...
0 mirarm Posted August 28, 2009 Share Posted August 28, 2009 Hi We are doing this now - just set up a product with no monthly prices and then set up a configurable option with the options you need (we have 4 different options for choosing 4 different blocks of time) You can see it working here https://www.mrmwebsites.com.au/accounts/whmcs/cart.php?gid=18 Regards Ian 0 Quote Link to comment Share on other sites More sharing options...
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serpico
Hi there,
We are currently successfully running WHMCS to manage our hosting business. We want to now start selling support time in packaged time blocks. Is anyone else doing this? And can you suggest a configuration/add-on that would manage this?
Thanks.
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