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Admin notes vs Notes tab


ffeingol

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Oh, this is really just a 'why' question. When you are looking at a clients profile in WHMCS you have 'Admin Notes" which show on the Summary and Profile tabs. You also have a Notes tab that only shows there. Anyone have any idea where there are 2 different ways to have client notes and how do you use them?

 

We have always used the Admin Notes field because you see it as soon as you bring up a client. The notes tab looks nice because it automatically records who put the note and when (we do that manually) but in our opinion it's sorted backwards (newest comment should be at the top).

 

Frank

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