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Not receiving clients' email attachments


Cael

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Hi, I can't seem to receive clients' email attachments for some reason on my WHMCS. I have been able to upload attachments to clients fine, so I don't think there is a permission error.

 

Is there a setting somewhere that I have turn it on? Or does WHMCS actually receive attachments via email from clients? When I send a test email to myself, I see all the text fine, I just don't know and don't see any links to download any attachments.

 

I have also made sure that the attachments I sent were part of the allowed file types.

 

I am new to WHMCS so thus far all the attachment emails I have received are from clients who have not registered themselves. Is that an issue?

 

Any help is appreciated!

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