niemie Posted July 23, 2009 Share Posted July 23, 2009 Wrote in using the form yesterday, and followed up with an email. We were hoping to purchase right away and get a couple of questions answered and start ASAP but haven't heard a thing back yet. Hmmmmm. 0 Quote Link to comment Share on other sites More sharing options...
0 WHMCS CEO Matt Posted July 24, 2009 WHMCS CEO Share Posted July 24, 2009 Hi, Usually pretty quick. You used the same email you've registered on the forum so I've been able to locate your ticket. We responded over 14 hours ago, a little over 3 hours after you submitted it. Follow the link to the ticket url in the email confirmation when it was opened to view or check your spam folders. Matt 0 Quote Link to comment Share on other sites More sharing options...
0 niemie Posted July 24, 2009 Author Share Posted July 24, 2009 Hi Matt! Thanks for the quick reply - I didn't get the email so I just added you to the whitelist on the server - would you be able to resend it? 0 Quote Link to comment Share on other sites More sharing options...
0 WHMCS CEO Matt Posted July 24, 2009 WHMCS CEO Share Posted July 24, 2009 Have resent just now. 0 Quote Link to comment Share on other sites More sharing options...
0 niemie Posted July 24, 2009 Author Share Posted July 24, 2009 This is so weird - i get the forum updates but not the emails you are sending. Can you try one more time, I disabled the spam auto delete and added a wildcard for your domain in the whitelist. Thanks for the efforts, I'd like to send you some of our money if we can get your emails! 0 Quote Link to comment Share on other sites More sharing options...
0 niemie Posted July 24, 2009 Author Share Posted July 24, 2009 Matt just in case you didn't see this can you please try sending once more? Thanks a bunch. 0 Quote Link to comment Share on other sites More sharing options...
0 WHMCS CEO Matt Posted July 24, 2009 WHMCS CEO Share Posted July 24, 2009 Hi, The response has been resent twice via the ticket and by PM on the forums here. If you didn't get any, we're in trouble! Matt 0 Quote Link to comment Share on other sites More sharing options...
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niemie
Wrote in using the form yesterday, and followed up with an email. We were hoping to purchase right away and get a couple of questions answered and start ASAP but haven't heard a thing back yet. Hmmmmm.
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