dswp Posted July 23, 2009 Share Posted July 23, 2009 It seems my emails from support are intermittent. If a support ticket is not attached to a registered client, (if I use the ...OR enter email here:.... option in ticket creation), then they get the first email, and no others. So each support ticket ought to be attached to a client. Got that. But now, with a ticket attached to a client from the start, no emails are getting through. I did a test support ticket and reply on a test registered client, and the email worked fine. What am I doing wrong? 0 Quote Link to comment Share on other sites More sharing options...
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