nightrider00 Posted July 15, 2009 Share Posted July 15, 2009 Hello. I don't receive emails about newly created (and client answered) tickets. In system log is Admin Email Notification Sending Failed - You must provide at least one mailer is not supported. (Subject: [Ticket ID: 358236] New Support Ticket Opened) However client receives email about new ticket opened, and about admin reply too. What's wrong? WHMCS v4.0.1 0 Quote Link to comment Share on other sites More sharing options...
DataHosts Posted July 15, 2009 Share Posted July 15, 2009 Ensure that the account you are talking about is setup to get the notifications. Setup --> Administrators --> "Edit Administrator" --> Assigned Departments 0 Quote Link to comment Share on other sites More sharing options...
nightrider00 Posted July 16, 2009 Author Share Posted July 16, 2009 Thanks!!!!!!! 0 Quote Link to comment Share on other sites More sharing options...
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