plateaultd Posted July 11, 2009 Share Posted July 11, 2009 I looked for a template, but could not find it. On this page (where yoursitename.com is replaced by the domain for the site): https://www.yoursitename.com/billing/admin/supporttickets.php?action=viewticket&id=NNN the support technician can view and respond to a ticket. On the page one sees a response area, all the clients package information and then the client message. I want to be able to reverse the order of the last two items (client message) and package information as this will make it easier to respond to a ticket as we usually look a the packages once, but rad the clients message more than once. Any suggestions? Am I just not seeing the template? Thanks, Roger 0 Quote Link to comment Share on other sites More sharing options...
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