LukeDouglas Posted July 2, 2009 Share Posted July 2, 2009 I have a client with a status of 'Inactive' and has an order with a status of 'Suspended'. Yet an invoice was generated by the monthly cron job. This client's website is not cancelled or terminated, only being put on hold and I don't want to bill him now but I don't want to have to resetup the order. How can I ensure he isn't automatically sent an invoice? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted July 2, 2009 WHMCS CEO Share Posted July 2, 2009 The product status will need to be cancelled or terminated in order to stop the invoicing. Matt 0 Quote Link to comment Share on other sites More sharing options...
LukeDouglas Posted July 2, 2009 Author Share Posted July 2, 2009 Matt, Thanks! I still don't understand that logic (ie: cancelled or terminated versus suspended) but if it works, it works. 0 Quote Link to comment Share on other sites More sharing options...
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