1 client, multiple accounts, same email address

[Mindvision]

Hi

 

I have a few clients that require more than one account EG Car dealerships that have individual accounting for each dealership but use the same buyer.

 

I need to be able to add the same email address for each account but can't do this. I normally get around this by adding them as a contact in the second account but this means I can't send them quotes using the quote tool.

 

Any idea how to get around this?

 

Thanks in advance.

[ChrisGooding]

Not sure of a workaround within whmcs, but you could get your client to setup mail aliases.

 

That way they can have a sepperate email address per account but still receive them to one mailbox.

[Mindvision]

Hi Chris - Thanks for info. I thought as much although the alias wouldn't be an option as we use WHMCS 60% for invoicing non hosting accounts IE widgets so we are dealing with non-IT buyers who wouldn't understand. I thought about setting up my own aliases which forwards to their address, not ideal but would probably work.