mtk Posted June 17, 2009 Share Posted June 17, 2009 Hello, is it possible to open a certain support ticket (with a pre-defined text template), upon a purchase? I'm looking to have a product addon such as "free installation of X", so I would like to have an open ticket to notify me of such a request, but also to be able to report back to the client when the installation is finished and ready for use... 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted June 17, 2009 Share Posted June 17, 2009 Hi, There is a ticket open action hook, perhaps you could use that: http://wiki.whmcs.com/Action_Hooks 0 Quote Link to comment Share on other sites More sharing options...
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