sequencehost Posted May 30, 2009 Share Posted May 30, 2009 Hello everyone i run in to problems on my first install so i had to delete it so i re-installed it and now i have a blank screen when i log in? does anyone know why this is? Does it mean im missing folders? or my configuration file isnt right? Thanks for any help 0 Quote Link to comment Share on other sites More sharing options...
Stream101 Posted May 30, 2009 Share Posted May 30, 2009 Make sure you CHMOD templates_c to 777. This should fix your problem. 0 Quote Link to comment Share on other sites More sharing options...
Cloud Above Posted May 30, 2009 Share Posted May 30, 2009 Try checking your Apache error log and see if anything appears in there. 0 Quote Link to comment Share on other sites More sharing options...
sequencehost Posted May 30, 2009 Author Share Posted May 30, 2009 Thanks a lot for your reply!i I have just just the permissions on the 3 folders to 777. I didnt have any luck with that. This is my configeration.php file: $license = ""; $db_host = ""; $db_username = ""; $db_password = ""; $db_name = ""; $cc_encryption_hash = ""; $customadminpath = "administrator"; $templates_compiledir = "/home/whmcs/templates_c/"; $attachments_dir = "/home/whmcs/attachments/"; $downloads_dir = "/home/whmcs/downloads/"; Of course with the rest filled in. I moved the 3 folders to a folder called "whmcs" in my / directory. Im not sure if the home is needed? Thanks for your help im pretty new this this and its quite confusing. 0 Quote Link to comment Share on other sites More sharing options...
sequencehost Posted May 30, 2009 Author Share Posted May 30, 2009 (edited) Try checking your Apache error log and see if anything appears in there. May i ask where abouts i find these logs? EDIT: your site is very good! Thanks! Edited May 30, 2009 by sequencehost 0 Quote Link to comment Share on other sites More sharing options...
sequencehost Posted May 30, 2009 Author Share Posted May 30, 2009 this is the error log from my admin folder [28-May-2009 18:25:09] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin' - /usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin: undefined symbol: executor_globals in Unknown on line 0 [28-May-2009 18:26:06] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin' - /usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin: undefined symbol: executor_globals in Unknown on line 0 [28-May-2009 18:26:06] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin' - /usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin: undefined symbol: executor_globals in Unknown on line 0 [28-May-2009 18:26:37] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin' - /usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin: undefined symbol: executor_globals in Unknown on line 0 [28-May-2009 18:26:37] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin' - /usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin: undefined symbol: executor_globals in Unknown on line 0 [28-May-2009 18:26:47] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin' - /usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin: undefined symbol: executor_globals in Unknown on line 0 [28-May-2009 18:26:48] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin' - /usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin: undefined symbol: executor_globals in Unknown on line 0 [28-May-2009 18:27:03] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin' - /usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin: undefined symbol: executor_globals in Unknown on line 0 [28-May-2009 18:27:03] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin' - /usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin: undefined symbol: executor_globals in Unknown on line 0 [28-May-2009 18:27:07] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin' - /usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin: undefined symbol: executor_globals in Unknown on line 0 [28-May-2009 18:27:08] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin' - /usr/local/lib/php/extensions/no-debug-zts-20060613/ixed.5.2.lin: undefined symbol: executor_globals in Unknown on line 0 0 Quote Link to comment Share on other sites More sharing options...
Stream101 Posted May 30, 2009 Share Posted May 30, 2009 $license="xxxxxxxx"; $db_host = "xxxx"; $db_username = "xxbill"; $db_password = "xxx"; $db_name = "xx_bill"; $cc_encryption_hash = "xxx"; $templates_compiledir = "templates_c/"; This is my configuration file. You do not need the /home/whmcs In fact, the configuration file should already be in the root directory of WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
sequencehost Posted May 30, 2009 Author Share Posted May 30, 2009 I see what i done was followed the "Further security steps" and moved my 3 folders to a new place. Should i try moving them back? i also changed my admin folder to administrator and updated my config file with what they said. Yeah i moved the files for security but im tempted to move them back again. Thanks for everyones help! I would really love to get this set up, by the way my site is sequencehosting.com 0 Quote Link to comment Share on other sites More sharing options...
sequencehost Posted May 30, 2009 Author Share Posted May 30, 2009 Thanks so much guys i really appretiate it! i moved my folders back and updated my config file as you said, i can't even say how greatful i am!. Im going to try and find the doccumentation for basic setup thanks! 0 Quote Link to comment Share on other sites More sharing options...
Stream101 Posted May 30, 2009 Share Posted May 30, 2009 Futher security steps? Could you please direct me to where you found this. 0 Quote Link to comment Share on other sites More sharing options...
Stream101 Posted May 30, 2009 Share Posted May 30, 2009 If you havent modified anything, I would suggest starting a CLEAN install with everything in its default place. 0 Quote Link to comment Share on other sites More sharing options...
sequencehost Posted May 30, 2009 Author Share Posted May 30, 2009 Not a problem, yeah moving the folders created problems for me but i did change the admin folder name and updated it. http://wiki.whmcs.com/Further_Security_Steps This is what my config now looks like: $license = ""; $db_host = ""; $db_username = ""; $db_password = ""; $db_name = ""; $cc_encryption_hash = ""; $customadminpath = "administrator"; $templates_compiledir = "templates_c/"; 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted May 30, 2009 Share Posted May 30, 2009 The configuration file vars should not be empty! 0 Quote Link to comment Share on other sites More sharing options...
sequencehost Posted May 30, 2009 Author Share Posted May 30, 2009 Thats just so no one sees my password lol anyway it works perfectly now apart from im struggling to customise my template ! 0 Quote Link to comment Share on other sites More sharing options...
Stream101 Posted May 30, 2009 Share Posted May 30, 2009 If you are looking to integrate your current site design, try to find a spot in the code of your site that splits the design in two. Have the first half in header.tpl, and footer.tpl. Then you can customize the rest of the site. If you cant figure it out, WHMCS can do it for you, although I forget the price ($39.95 i THINK). 0 Quote Link to comment Share on other sites More sharing options...
sequencehost Posted May 30, 2009 Author Share Posted May 30, 2009 Thanks a lot for your reply, yeah i did try and split the design but it ended up a bit messed up, i was close thought. Would anyone be able to take a wild guess? http://www.sequencehosting.com I would pay for the service but i dont have the money at the moment. Jack 0 Quote Link to comment Share on other sites More sharing options...
Stream101 Posted June 1, 2009 Share Posted June 1, 2009 where at on this website is the WHMCS install? I would like the direct link if possible 0 Quote Link to comment Share on other sites More sharing options...
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