shoggy24 Posted May 28, 2009 Share Posted May 28, 2009 I am having problem with V4 provisioning new clients in Plesk. Whenever whmcs tries to create the account, this error is generated; Module Command Error 1013 - Template is not found Yeah, i have double check the templates. I have spent hours doing this and still doesn't work. Anyway i can get more info on the reason for the failure? 0 Quote Link to comment Share on other sites More sharing options...
mojowill Posted May 29, 2009 Share Posted May 29, 2009 i also am having issues since upgrading, was working before upgrade but now i get an error message of - (no i didnt forget to enter it thats all i get!) 0 Quote Link to comment Share on other sites More sharing options...
ctgray Posted June 4, 2009 Share Posted June 4, 2009 I had the same issue with Plesk 9 and WHMCS 3.8.x ... the fix I used was to enable "Make this template available to other users" in the domain template. Cheers, Chris 0 Quote Link to comment Share on other sites More sharing options...
Patty Posted January 30, 2010 Share Posted January 30, 2010 Where do you do that? I can't find it on Plesk (using v8.4). I'm having the same 1013 error and can't create accounts. 0 Quote Link to comment Share on other sites More sharing options...
m0rpheu5 Posted April 26, 2010 Share Posted April 26, 2010 I had the same issue with Plesk 9 and WHMCS 3.8.x ... the fix I used was to enable "Make this template available to other users" in the domain template. Cheers, Chris Ok, i´ve marked this option too, but don´t work, i continue getting this message "Module Command Error | 1013 - Template is not found" What could be now? I try to create a test user and a test domain template too =\ 0 Quote Link to comment Share on other sites More sharing options...
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