webnickel Posted May 23, 2009 Share Posted May 23, 2009 I'm trying to demo WHMCS to see how well it works with Direct Admin. while trying to use direct admin to auto provision, it does not create the account and gives me this error: 22/05/2009 19:13 Module Create Failed - Service ID: 9 - Error: 35 - error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol I have checked that my package reads the same exactly in both DA and in the setup of WHMCS, I have also entered the correct admin/pass to DA in WHMCS. Thanks for your help. 0 Quote Link to comment Share on other sites More sharing options...
webnickel Posted May 23, 2009 Author Share Posted May 23, 2009 Okay, so I figured out that was due to not having a root ssl cert. I unchecked use SSL in the server setup. Log then reads: Module Create Failed - Service ID: 11 - Error: Package not found is caps not allowed with numbers in the name of package perhaps? i don't see why not:?: Mine is called THEBESTDEAL and VALUE100 0 Quote Link to comment Share on other sites More sharing options...
webnickel Posted May 23, 2009 Author Share Posted May 23, 2009 Okay i got it now.... i was using user admin per what i thought is what the instructions say. guess not. i use a reseller and it works. 0 Quote Link to comment Share on other sites More sharing options...
webnickel Posted May 26, 2009 Author Share Posted May 26, 2009 still getting Error: 35 - error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol with cert installed 0 Quote Link to comment Share on other sites More sharing options...
gknight Posted June 29, 2009 Share Posted June 29, 2009 I am having the same problem with the software. I have gone through all of the settings many times and ever re-keyed my cert several times and even re-issued my cert several times to no avail. I got this software for many reasons and one was so that it would automatically create the accounts when a client orders from the website. I will look through the settings once more, but I don't think there is anything wrong there because I have followed the instructions thoroughly several times as well. Any help would be appreciated. 0 Quote Link to comment Share on other sites More sharing options...
gknight Posted June 29, 2009 Share Posted June 29, 2009 I fixed the problem with the certificate. I reluctantly disabled the SSL to create the package considering that both DA and WHMCS in on the same server, but now it won't create the package. I have Bronze, Gold and Platinum in both DA and WHMCS. I tried to follow the "Server" documentation, but the pics are gone so I am not 100% sure if I am doing it correctly. PLEASE HELP!!!!!..... 0 Quote Link to comment Share on other sites More sharing options...
gknight Posted June 29, 2009 Share Posted June 29, 2009 I got it working now. Still can't use the certificate so that info would still be nice to have, but the problem was improper naming of the package under the MODULE tab of the Products/Services Settings options. 0 Quote Link to comment Share on other sites More sharing options...
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