americanprincessweb Posted January 11, 2007 Share Posted January 11, 2007 During my manual import of accounts, WHMCS added the same order twice to one customer. How do I remove the second one without terminating the first one? 0 Quote Link to comment Share on other sites More sharing options...
DataHosts Posted January 12, 2007 Share Posted January 12, 2007 All you have to do is: Login --> Click on 'Orders' --> then click on the X to delete the order you wish to take out. Be sure to backup just in case you accidentally delete the wrong one.....always a safety net. 0 Quote Link to comment Share on other sites More sharing options...
americanprincessweb Posted January 17, 2007 Author Share Posted January 17, 2007 I figured it out, but it didn't list the duplicate order under Orders. In case anyone else has the same problem... Go to Clients > Products/Services > Domains > Choose duplicate order from dropdown box > At bottom, click red text that says "Delete." A dialog box will popup and ask the following: "Are you sure you want to delete this hosting account? This will also remove all Addons that have been purchased for this account but will not terminate it on the Server" You're all done. 0 Quote Link to comment Share on other sites More sharing options...
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