Gemster Posted May 7, 2009 Share Posted May 7, 2009 Hi, i have a problem with WHMCS , When a customer orders, every step goes fine but after they sumit there details and continue to check ot it goes to "fraudcheck" page, This page is blank so the customer cannot pay Anyhelp would be great. Thanks Gemster 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted May 7, 2009 Share Posted May 7, 2009 Which fraud module do you have active? 0 Quote Link to comment Share on other sites More sharing options...
jozeph Posted May 7, 2009 Share Posted May 7, 2009 What is the version of WHMCS that you are using? 0 Quote Link to comment Share on other sites More sharing options...
Gemster Posted May 7, 2009 Author Share Posted May 7, 2009 Hi, the fraud module im useing is telesign. i have never changed this setting and it did previusly work. WHMCS Version: 3.8.1 Thanks Gemster 0 Quote Link to comment Share on other sites More sharing options...
Gemster Posted May 7, 2009 Author Share Posted May 7, 2009 Well i may just upgrade to version 4. Thanks Gemster 0 Quote Link to comment Share on other sites More sharing options...
jozeph Posted May 7, 2009 Share Posted May 7, 2009 Matt, fraud modules from V4 can be used in V3.8.2? 0 Quote Link to comment Share on other sites More sharing options...
Gemster Posted May 7, 2009 Author Share Posted May 7, 2009 Ok thanks jozeph. I am now trying to find the download link for version4. matts post says this: Existing members visit our client area @ http://www.whmcs.com/members to download your copy today. Im on there and cant find the download link. Thanks Gemster 0 Quote Link to comment Share on other sites More sharing options...
Gemster Posted May 7, 2009 Author Share Posted May 7, 2009 Any help ? Thanks Gemster 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted May 7, 2009 Share Posted May 7, 2009 @jozeph: There are no new fraud modules in v4. @Gemster: Click My Products/Services > Little icon next to your active license > Download is about half way down the page under "Downloads". 0 Quote Link to comment Share on other sites More sharing options...
jozeph Posted May 7, 2009 Share Posted May 7, 2009 @chickendippers: I know this, but some modules has been changed (updated/fixed). I just would like to know if these modules can be used in version 3.8.2... 0 Quote Link to comment Share on other sites More sharing options...
Gemster Posted May 7, 2009 Author Share Posted May 7, 2009 The only downloads i see is: Download: Ioncube Loaders Description: Loader files required if not installed on your server (Linux x86) Download: WHMCS V3.8.1 Stable Release Description: The stable release of 3.8 (12/12/2008) Download: WHMCS V3.8.2 Patch Release Description: An update for the V3.8.2 release containing all bug fixes and a security update (18/03/2009) Thanks Gemster 0 Quote Link to comment Share on other sites More sharing options...
jozeph Posted May 7, 2009 Share Posted May 7, 2009 Gemster, do you have an owned license or a leasing license? 0 Quote Link to comment Share on other sites More sharing options...
Gemster Posted May 7, 2009 Author Share Posted May 7, 2009 could it be that im still on the 15 day trial licence, maybe this is why i dont see version 4 ? Thanks Gemster 0 Quote Link to comment Share on other sites More sharing options...
jozeph Posted May 7, 2009 Share Posted May 7, 2009 Buy a license man. 0 Quote Link to comment Share on other sites More sharing options...
Gemster Posted May 7, 2009 Author Share Posted May 7, 2009 Well jozeph, i thought id try out the trail first to see how good WHMCS is. Seems good apart from the problem i have that i cant fix or find anyway to fix this, cant get version 4 to try as u sugested. not a very good first impression as new customers cant pay me. May pay for a full liecence later in the week. dunno Thanks Gemster 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted May 7, 2009 Share Posted May 7, 2009 I guess you'll need to contact sales in that case. 0 Quote Link to comment Share on other sites More sharing options...
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