Alertpay Problem during transactions

[vertigos]

Hi there,

Well i have the following problem, When someone is trying to pay through alertpay button he receives the following error

Sorry, the item name field cannot be left empty. Please try again.

 

Through alertpay's dev forum i've found this as solution

 

Please do the following to resolve the issue:

 

1. Log into the Administration Panel of your osCommerce website.

 

2. Click on Modules/Payment and you should see the AlertPay payment module listed.

 

3. Click on Edit and enter a description under "General product description".

 

4. Click Update

 

But there is no general product description on whmcs, and all my products have description etc etc.