Anthony Kinson Posted April 17, 2009 Share Posted April 17, 2009 Currently having a problem with the way subscriptions are working from generated invoices. Lets say for example a client orders from me 2 hosting packages cPanel Hosting Package: £7.00 Monthly SHOUTcast Hosting Package: £15.00 this gives me an invoice total of £22.00 great so i check out, and click to pay invoice. i'm redirected to paypal, and i am presented with this. ---- Invoice #564 £22.00 GBP for the first month Then £15.00 GBP for each month ---- this messes things up alot, it should be £22 for the first month and then £22 for each month. so the next month comes along, subscription is paid automatically, but not the full amount. client then logs in, pays remaining amount on invoice, and they now have 2 subscriptions setup taking the same amount out each month, meaning i have to deal with cancelling subscriptions, refunding money, paying double the amount of paypal fees because 2 payments are having to be made. quite annoying. i tried again ordering 2 hosting accounts, one for £5 and one for £7 paypal returned this Invoice #565 £12.00 GBP for the first month Then £7.00 GBP for each month so it seems to be taking the higher package amount as the monthly cost from the looks of it. Any fixes for this? 0 Quote Link to comment Share on other sites More sharing options...
Anthony Kinson Posted April 18, 2009 Author Share Posted April 18, 2009 ...anyone? 0 Quote Link to comment Share on other sites More sharing options...
mistermartin75 Posted April 19, 2009 Share Posted April 19, 2009 Are you using WHMCS V4 or V3? 0 Quote Link to comment Share on other sites More sharing options...
Anthony Kinson Posted April 25, 2009 Author Share Posted April 25, 2009 my admin panel says... WHMCS Version: 3.8.2 0 Quote Link to comment Share on other sites More sharing options...
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