Jump to content
  • 0

Install stops at step=2


Zycon

Question

I'm trying to test WHMCS out on a local Windows XP Pro server (IIS5), ionCube has been loaded successfully, I get past the License Agreement step but the next step is a blank page:

 

http://localhost/whmcs/install/install.php?step=2

 

It is not a completely blank page, the WHMCS header/logo is displayed and the heading "INSTALL/UPGRADE WHMCS" but then the rest of the page is blank.

 

Any ideas what the problem may be? Is there an error log I can check somewhere?

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Try re-uploading your template files but be sure to do that in binary mode or uou will run into problems. The same goes for downloading in that a file may have been corrupted. So, if re-uploading does not work, try re-downloading a fresh copy of the distro and then uploading that in binary mode.

 

There is extensive documentation and a wiki on this site that might also help. And a search of these forums will pull up further helpful info. If nothing works you will need to open a support ticket.

Link to comment
Share on other sites

  • 0

Thanks for the reply. This was a new PHP install and it turned out that MySQL for PHP had not been installed.

 

I am surprised that WHMCS didn't throw up an error but anyway I have now made it to step 3. :)

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated