coolguyz_2009 Posted April 7, 2009 Share Posted April 7, 2009 (edited) hello, i want to remove attachment panel from submitticket.php and viewticket.php any ideas? i dont want my clients/anyone attach anything in a support ticket. is there is a way to do that? Mike Edited April 7, 2009 by coolguyz_2009 0 Quote Link to comment Share on other sites More sharing options...
redrat Posted April 7, 2009 Share Posted April 7, 2009 In the Configuration/General/Support page at the very bottom just delete all of the allowed file types so that the box is blank. 0 Quote Link to comment Share on other sites More sharing options...
coolguyz_2009 Posted April 7, 2009 Author Share Posted April 7, 2009 i already tried but still the user is able to upload. i already changed the chmod permission : attachment folder. isnt there is a way to permanently disable attachment? 0 Quote Link to comment Share on other sites More sharing options...
redrat Posted April 7, 2009 Share Posted April 7, 2009 That's interesting to know and thanks for the heads up. You might like to report that as a bug. If you open a ticket you could deal with this and your main question at the same time. It'd be good if you post back here with what you find out so that can be shared. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
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