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have i misset something ? whmcs and kayako helpdesk


itdoctor

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Hi

i have used the intergration to kayako

but as i belived it,

it sholud work like this

when the custumers want to make a new support case he use the link

http://itdoktorn.nu/whmcs/supporttickets.php

then the custumers shuld come to the same site or setup as in

http://itdoktorn.nu/sp/index.php?_m=tickets&_a=submit

but the only thing i get is

the user have to registrer to make a case and thats not the same ass

kayako.. becouse there the user maka a new case and autmaticly recive a new password.

or have i missed something?

i realy want to use the kayako system to automaticly add user and so on

Edited by itdoctor
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