Require customer enter Credit Card details during new account registration

[as3791]

Hi,

 

I need to customise the default behaviour of the ordering system so that when the customer enters their account details (e.g. name, address, etc) they ALSO have to enter Credit Card details before completing the Order.

 

At the moment after completing the order they need to go into the Client Area or Pay Invoice for these credit card details to be entered.

 

We have a requirement that we do not want new orders in the system without credit card details being provided.

 

I have tried modifying the ..templates/orderforms/cart/complete.tpl file with some of the contents of the ..templates/default/creditcard.tpl file but when this loads it shows the fields but they are not populated with the user details.

 

Any assistance would be warmly received. Thanks.

[chickendippers]

It won't stop new orders being placed without cc details, but you can help your customers out by changing the Auto Redirect on Checkout setting in Configuration > General Settings > Ordering Tab.

[as3791]

Yes, thanks. I have this set to redirect to invoice but unfortunately this still requires additional steps for client to get the CC into the system.

 

Has anyone been able to force taking credit card details prior to order entry?

 

Thanks.

[chickendippers]

Why not redirect to the payment gateway?

[mojowill]

if holding credit card information on your own site you need to have SSL/dedicated servers and security audits to ensure the information is stored securely

 

more info on PCI complience for storing CC details

 

https://www.trustwave.com/

[as3791]

We need to do automated monthly recurring. We are not a web hosting business but running WHMCS for a SAAS application that is charged monthly. So we want to get the card details, once provisioned then charge/pay invoice via admin screens, and then allow WHMCS to bill monthly via payment gateway.

 

Thanks for PCI details, we are aware of this and taking measures on this front.

[as3791]

For everyone's beneift Matt from WHMCS has suggested a reasonable solution. Use the Offline CC payment gateway instead of a live one. Customers will be asked to enter CC details but no payment will be taken. We can then do some provisioning work and adjust the order accordingly, and then process a payment using the real CC gateway using the stored CC details.

 

Hope this helps.