bill Posted February 17, 2009 Share Posted February 17, 2009 when i click to create support ticket from admin while viewing clients account does not select client by default, i neeed to reselect the client on OPEN SUPPORT TICKET page.... is this a bug? 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted February 17, 2009 Share Posted February 17, 2009 is this a bug? I believe so, and I think it's already been fixed. http://forum.whmcs.com/showthread.php?t=17676 Don't know whether the fix is in the current download though, or in the next release. 0 Quote Link to comment Share on other sites More sharing options...
bill Posted February 17, 2009 Author Share Posted February 17, 2009 i dont understand how you got it fixed if its in the next release, im running the latest version. 0 Quote Link to comment Share on other sites More sharing options...
dmc_ss Posted February 17, 2009 Share Posted February 17, 2009 Since the bug report was posted on the 5th February 2009 I think it's safe to assume the fix will be available in the next released version. 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted February 17, 2009 Share Posted February 17, 2009 i dont understand how you got it fixed if its in the next release, im running the latest version. A fix has been produced, but not yet released. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted February 18, 2009 Share Posted February 18, 2009 A fix has been produced, but not yet released. Which brings us back to the subject of a thread we had some months ago - bugs get marked as [FIXED] , but we have no idea whether it's in the current downloadable release or the next. A simple one-line post to close the bug thread would help. 0 Quote Link to comment Share on other sites More sharing options...
handsonwebhosting Posted March 19, 2009 Share Posted March 19, 2009 Anyone ever get a solution to this (other than that it's fixed in a new version)? Driving us batty over here having to scroll through thousands of clients to find their name (and potentially the wrong account as they use the same client name for multiple accounts). 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted March 19, 2009 Share Posted March 19, 2009 Anyone ever get a solution to this (other than that it's fixed in a new version)? Driving us batty over here having to scroll through thousands of clients to find their name (and potentially the wrong account as they use the same client name for multiple accounts). It's in the 3.8.2 download, available now. 0 Quote Link to comment Share on other sites More sharing options...
handsonwebhosting Posted March 19, 2009 Share Posted March 19, 2009 perfect -thanks 0 Quote Link to comment Share on other sites More sharing options...
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