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How to deal with passwords when accounts are created?


yamaharr1

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When a new user signs up for an account and I click accept order and create account the password that is set in WHMCS is not the same password that WHM creates so I must then log into both systems and change the password.

 

This is becoming an issue because an email gets sent out to the client that has this information in it, they then try to log into the account before I can set the password so then they get blocked by the firewall and I must now go in and unblock them from the firewall. It is making me look rather bad.

 

How do the users here deal with the password issues? I read in another forum about setting a hook but it is rather hard to believe this is the best answer plus that post was a little old so am looking for an updated answer, thanks.

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I was working with this yesterday. Selling a CMS based hosting package, I want the password for hosting and CMS the same as signup. The other post discussing using an actionhook works ONLY if your module settings for hosting accounts are set to "Automatically create the account when you manually accept a pending order" or "Do not automatically setup this account". Set to the other 2 options, the system generates the random password first and emails it to the customer THEN the actionhook changes it to the login password.

 

I would like to see the option of random password or signup password.

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I don't mind the users having 2 passwords 1 for WHMCS and 1 for Cpanel

 

I have the boxed ticked to automatically create the account when accepted, but when I accept the account and it is automatically created WHMCS generates a password and emails it to the client and WHM creates another password different from the WHMCS system I would just like those two passwords to be the same.

 

Rather now I am dealing with 3 different passwords and having to go in every time to edit the cpanel password so it matches the WHMCS password since that gets email to the client.

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