Announcements and Knowledgebase Issues

[jteerman]

I'm having trouble with my Announcements and Knowledgebase since I upgraded from a 15-day trial license to a purchased license.

 

I can add and view items to both thru the admin area without issue. When I access either of these as a client, I get a 404 page not found error.

 

If I look at the demo system at whmcs and look at an announcement, when I mouse-over the annoucement the url shows:

demo.whmcs.com/annoucements.php?id=1

 

When I look at an announcement on my system, it shows:

mydomain.com/annoucements/3/annoucement2.html

which generates the page not found error.

 

Thanks for your help!

[Doctor]

Hi jteerman,

 

You must rename your htaccess.txt to .htaccess and ad these lines on it:

 

>>>>

RewriteEngine On

 

# Announcements

RewriteRule ^announcements/([0-9]+)/[a-z0-9_-]+\.html$ ./announcements.php?id=$1 [L,NC]

RewriteRule ^announcements$ ./announcements.php [L,NC]

 

# Downloads

RewriteRule ^downloads/([0-9]+)/([^/]*)$ ./downloads.php?action=displaycat&catid=$1 [L,NC]

RewriteRule ^downloads$ ./downloads.php [L,NC]

 

# Knowledgebase

RewriteRule ^knowledgebase/([0-9]+)/[a-z0-9_-]+\.html$ ./knowledgebase.php?action=displayarticle&id=$1 [L,NC]

RewriteRule ^knowledgebase/([0-9]+)/([^/]*)$ ./knowledgebase.php?action=displaycat&catid=$1 [L,NC]

RewriteRule ^knowledgebase$ ./knowledgebase.php [L,NC]

<<<<<

 

It´s all.

 

I'm having trouble with my Announcements and Knowledgebase since I upgraded from a 15-day trial license to a purchased license.

 

I can add and view items to both thru the admin area without issue. When I access either of these as a client, I get a 404 page not found error.

 

If I look at the demo system at whmcs and look at an announcement, when I mouse-over the annoucement the url shows:

demo.whmcs.com/annoucements.php?id=1

 

When I look at an announcement on my system, it shows:

mydomain.com/annoucements/3/annoucement2.html

which generates the page not found error.

 

Thanks for your help!