merlinpa1969 Posted January 19, 2009 Share Posted January 19, 2009 Hello It was my understanding that account suspend emails are sent out automatically, we are noticing that these emails are not being sent? is there a switch for this? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted January 19, 2009 Share Posted January 19, 2009 Yes, they can be sent automatically. What is your setup in Configuration > Automation Settings? Have you accidentally disabled the suspension email template in Configuration > Email Templates? 0 Quote Link to comment Share on other sites More sharing options...
merlinpa1969 Posted January 19, 2009 Author Share Posted January 19, 2009 enable suspension is checked, and the email is there 0 Quote Link to comment Share on other sites More sharing options...
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