WIS hosting Posted January 13, 2009 Share Posted January 13, 2009 Hello, when I activate an order in Manage Orders and I want to let them auto create the account on my Cpanel the following happens: It takes a little while before it shows the following error screen: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster@mydomain.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. But the account is created in my Cpanel! What can be the problem here? When I look in the server error log I see the following: [Tue Jan 13 20:06:08 2009] [notice] mod_fcgid: call /home/test/public_html/clients/submitticket.php with wrapper /usr/local/cpanel/cgi-sys/php5 [Tue Jan 13 20:03:50 2009] [error] [client IP] File does not exist: /home/test/public_html/test/500.shtml, referer: http://www.mydomain.com/clients/admin/orders.php?action=view&id=49 Hope someone can help me! 0 Quote Link to comment Share on other sites More sharing options...
WIS hosting Posted January 17, 2009 Author Share Posted January 17, 2009 The problem also appears when creating an account automaticly on payment. Seems the server cannot deal with this. Matt thinks it should be a problem with the mod_fcgid failing. Has someone experience with this? I am not a server admin and don't know what to change. 0 Quote Link to comment Share on other sites More sharing options...
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