host-monkey Posted January 3, 2009 Share Posted January 3, 2009 Hey guys, I'm sort of stuck was wondering if I could get some help? I've added the server to my WHMCS, and I even tried importing WHM into WHMCS, so I know it is seeing the server, although when someone purchases a package it isn't updating to allow them to access their web hosting. I created a test account and it just directs to the server domain name (my hosting domain) Can someone help me figure out why they aren't connecting together? 0 Quote Link to comment Share on other sites More sharing options...
bubbasheeko Posted January 3, 2009 Share Posted January 3, 2009 First, are you able to access their cPanel account with their login details? Second, so if you type in their domain name it comes to your own hosting account? 0 Quote Link to comment Share on other sites More sharing options...
host-monkey Posted January 3, 2009 Author Share Posted January 3, 2009 First, are you able to access their cPanel account with their login details? No Second, so if you type in their domain name it comes to your own hosting account? No, nameservers are pointed at us. 0 Quote Link to comment Share on other sites More sharing options...
BobsRe Posted January 3, 2009 Share Posted January 3, 2009 Are you sure all the proper information is set in "Module Settings" for each product. 0 Quote Link to comment Share on other sites More sharing options...
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