My merry christmas mass email got stuck

[jnet]

look at this

 

Fatal error: Smarty error: [in emailtpl:emailmessage line 1]: syntax error: unrecognized tag: font-family:; 
panose-1:2 3 6 0 0 1 1 1 1 1; mso-font-alt:Batang; mso-font-charset:129; mso-generic-font-family:roman; mso-font
-pitch:variable; mso-font-signature:-135276593 177509998729915 48 0 5264447 0; (Smarty_Compiler.class.php, line 
439) in /home/mydomain/public_html/clients/libs/Smarty.class.php on line 1095

 

 

what happend? I need to tell them merry christmas, hurry some body pelase let me know

[BobsRe]

I think their should be somthing between the : and ; in font-family:;

 

Is it not a little late?

[jnet]

sorry I mean happy new year

 

Now one question. If a client has received email then we can see that in

email center right?

If seems no body received my mails:|

[Matt]

You get this CSS code in your email templates when you copy text directly into the rich text editor of WHMCS from a Microsoft Office application. Their apps adds a lot of unecessary CSS code. You either need to enclose that CSS code in {literal}{/literal} tags or better yet, first copy the text to Notepad, and then copy and paste from notepad into the online text editor to remove any of the formatting MS adds and you can then format it again within WHMCS if required.

 

Matt

[okui]

hi,

 

 

i read the mail from "SYSTEM EMAIL LOG" list,

 

clicking into a mail and click "Send Messages>>",

 

but get the error

Fatal error: Smarty error: [in emailtpl:emailmessage line 1]: syntax error: unrecognized tag: font-family: verdana; font-size: 11px; font-weight: normal; (Smarty_Compiler.class.php, line 439) in /home/bill/public_html/libs/Smarty.class.php on line 1095

 

is there any problem ?

 

 

thank

[Gears]

Not sure if this is related but: if you go to a clients profile page then go to the Emails tab to resend an email, you might see a similar error. Could be a bug.

[Alliance]

you need see the email in HTML format and remove the:

font-family: verdana; font-size....

from the first line

[diligent]

Not sure if this is related but: if you go to a clients profile page then go to the Emails tab to resend an email, you might see a similar error. Could be a bug.

I get this as well when trying to re-send an e-mail. Following Alliance's post does work (removing the first line), however shouldn't there be an easier way to re-send an e-mail?

 

Cheers