Serious problem with affiliate system

[SteveV]

I thought I had set up my affiliate system to credit my affiliates a fixed amount ONCE per signup. However, I see that my affiliates have been credited once a month.

 

These are my settings:

 

Configuration > General Settings > Affiliates

 

Enable/Disable: checked

Affiliate Earning Percentage: 0

Affiliate Bonus Deposit: 10.00

Affiliate Payout Amount: 100.00

Affiliate Commission Delay: 180

 

Configuration > Products/Services > (edit hosting package) > Affiliates

 

Affiliate Pay Type: Fixed amount

Affiliate Pay Amount: 50.00

Affiliate One Time: checked

 

and yet, looking at

 

Clients > Manage Affiliates > (edit affiliate)

 

I see the following (for example):

 

Date Referral ID Amount

28/12/2008 8 50.00

22/12/2008 7 R50.00

02/12/2008 9 R50.00

30/11/2008 8 R50.00

24/11/2008 7 R50.00

12/11/2008 9 R50.00

09/11/2008 8 R50.00

02/11/2008 7 R50.00

 

As you can see, the affiliate is being paid out multiple times for the same signup. What am I missing, or is this a serious bug?

 

ETA: I'm still running 3.7.2

[tsiedsma]

Words...

When you create a product there is an affiliate tab where you are allowed to override the default settings. Check that first.

Edited December 31, 2008 by tsiedsma

[automatedreferral]

Also, if using PayPal subscription, check that no extra subscriptions has been created by the customer. If they received an early notice of a bill by email and didn't know about there subscription and paid the bill by setting up another subscription instead of letting it go and having the the intial subscrption automamatically pay it.