tvgJason Posted December 19, 2008 Share Posted December 19, 2008 I am attempting to run cards and after the recent upgrade I am unable to. Things I have found: -- When trying to run the card I get: >> Capture Error >> An unknown error occurred. Please check the gateway log. The gateway log is empty. -- -- When trying to pull the CC# directly so that I can run it by hand it asks for the hash. I input the exact hash as noted in the configuration.php file and it says it is invalid. -- These are likely related however I need to run cards soon. Any assistance would be fantastic. I am using Quantum Gateway and I have double checked to see that the login id and restrict key are correct. Thank you in advance. 0 Quote Link to comment Share on other sites More sharing options...
Matt Wade Posted December 19, 2008 Share Posted December 19, 2008 When you upgraded did you replace the configuration.php? Is it possible that you don't have the same encryption key in there that you used to have in there? That's certainly what it sounds like. 0 Quote Link to comment Share on other sites More sharing options...
tvgJason Posted December 20, 2008 Author Share Posted December 20, 2008 I used the same exact config file. Thank you for the guess though. Anyone else? 0 Quote Link to comment Share on other sites More sharing options...
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