risrik Posted November 19, 2008 Share Posted November 19, 2008 I have a client who I just moved over to WHMCS. His invoice has a due date of tomorrow but he might not be able to pay it today or tomorrow due to computer problems. I'm fine with that because he's been a client of mine for a long time. If you don't know, PayPal will only start a subscription if an invoice is paid on time. If it's late, the payment will be one-time only. My question is if there is an easy way to extend his due date so that when he indeed pays it (say, a day 'late') a new PayPal subscription will be created? Without altering the due date, if he pays it late, a subscription will not be created and payment will only be a one-time one. This will force him to pay again next month to start the subscription. It's not the end of the world if he does have to start the subscription next month but I was just wondering if there was a way to extend the due date so that his subscription does start this time. If I change the due date, a new invoice will be generated and I think that will be for a completely new order and then he'll have two. I actually have many clients who pay late and I hate having to email them all the time and explain that they'll have to create their subscription next month. I'm fine with them paying a day late or whatever because once the subscription is started, I'll have their money automatically each month. Having them have to actually pay again to create the subscription is dangerous because they could just leave! Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
Gears Posted November 20, 2008 Share Posted November 20, 2008 Why can't you just edit the invoice to be due for a later date? If I change the due date, a new invoice will be generated and I think that will be for a completely new order and then he'll have two. Don't mix up Next Due Date for the Product/Service and Due Date for the Invoice. If the invoice was generated today, the Due Date for the invoice will be 11/19/08 and the Next Due Date for the Product/Service will be 11/19/08. Simply change the Due Date of the invoice to be 11/22/08. Then after payment is made, go in and change the Next Due Date for the Product/Service to whatever you want, preferably 12/22/08. There's an idea. Hope it makes sense. 0 Quote Link to comment Share on other sites More sharing options...
risrik Posted November 20, 2008 Author Share Posted November 20, 2008 Brilliant! Wow, that's exactly what I wanted. This would have saved me quite a bit of time! I didn't think changing the invoice date would affect anything. I always thought the Product/Service Next Due Date was the overriding date that everything relied on and that established when an account was overdue. That is, even by changing the invoice date, the actual due date for the account was the original Next Due Date for the Product/Service. Simply, I thought the account was overdue rather than the specific invoice. This really helps out a lot. I feel like an idiot that I didn't even think to try it! Very much appreciated! 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted November 20, 2008 Share Posted November 20, 2008 The produce/service due date is used in the generating of invoices, but once the invoice has been generated then it's due date is controlled through the invoice section. 0 Quote Link to comment Share on other sites More sharing options...
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