sick of MB, got a few questions...

[brejman]

i am officially sick of and done with modernbill, so far i really like what i see, how is the support generally with whmcs? i usually never need any but every once in awhile something hits the fan and its best to contact the maker, im assuming it has to be better then parallels?

 

i was able to find just about all of my questions from the documentation, which is a plus, there actually is some here, but anyway, with whmcs are you able to have multiple branded order forms? example a separate branded order form for both company1 and company2?

 

and my other question is, with the built in affiliate program, is there a way to set it up, so whatever amount they earn it simply deducts it from the customers balance owed? i don't actually send customers checks, i need it so it basically "potentially" gives them free services (automatically) from their referrals...

[chickendippers]

Support is top-class, if it takes longer than a couple of hours to get a response then that's unusual.

 

The affiliate system currently has a manual withdraw system, so that you could write a cheque or make a paypal payment if you wished. However it would be just as easy for you to add a credit to the client's account instead - that's how we currently operate.

[handsonwebhosting]

Just to clarify what chickendippers is saying - there is not AUTOMATED credit system. You currently have to manually go through the affiliate system, pull the credit and post it to the client.

[WisTex]

Support is excellent. I was having some difficulties with WHMCS and the staff was very helpful.

[dkent]

Support? Boy have you come to the right place! I have not dealt with Parallels myself, but I'm safe to say that WHMCS is better. Support is quick, documentation is outstanding and the help from forum members is always on hand.

 

As for the Affiliate question, I do what most people do, simply add credit to the client's account. Simple. Doesn't take any more than 2 minutes to complete from when the client makes a withdrawal/credit to account request.

 

WHMCS is the way to go, and we all welcome you