Laurens Posted November 11, 2008 Share Posted November 11, 2008 Hello people When my customers are ordering services, everything goes well. But as soon as they click the Pay button they get this error: Missing or incorrect image file: /tmp/jpg23dcCF And im getting that error msg sometimes in adminpanel tho any ideas? Thanks 0 Quote Link to comment Share on other sites More sharing options...
hightekhosting Posted November 11, 2008 Share Posted November 11, 2008 I could be wrong, but sounds to me like permissions on your templates_c directory are not correct? Can you check that the folder is chmodded to 777 (or 755 if your on a server with suPHP installed)? Someone can prove me wrong if I am please Cheers, Dale 0 Quote Link to comment Share on other sites More sharing options...
Laurens Posted November 11, 2008 Author Share Posted November 11, 2008 Great, the permissions were set to 667 & i changed to 777, Now when i try to order i get: TCPDF error: Missing or incorrect image file: /tmp/jpgPuBRce which files need chmod 777 ? 0 Quote Link to comment Share on other sites More sharing options...
PingEx.com Posted November 12, 2008 Share Posted November 12, 2008 I had this problem, have you modified images/logo.jpg? That was my problem. Have a look at the WIKI page: http://wiki.whmcs.com/Common_Troubleshooting_Tips#TCPDF_error:_Missing_or_incorrect_image_file Solved my problems completely Kudos to the Support Guys here! 0 Quote Link to comment Share on other sites More sharing options...
Laurens Posted November 12, 2008 Author Share Posted November 12, 2008 Yeah i have modified my logo though the admin panel, Ive now done what you said PingEx and now im getting the following error: TCPDF error: Missing or incorrect image file: /tmp/jpg6LMW6G 0 Quote Link to comment Share on other sites More sharing options...
PingEx.com Posted November 13, 2008 Share Posted November 13, 2008 have you done the cache file and CHOMOD to 777? ping 0 Quote Link to comment Share on other sites More sharing options...
Laurens Posted November 15, 2008 Author Share Posted November 15, 2008 Thanks, its fixed! 0 Quote Link to comment Share on other sites More sharing options...
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