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enom domain transfer auth codes


runnetworks

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I have a new setup and am testing enom as the registrar. When I order a domain transfer it tells by email that the domain transfer failed because "an authorization key is required".

 

Shouldn't the client be able to enter auth codes from their existing registrar? I can't any place to enter them either in the client area or admin. I'm not sure what to do next.

 

Thanks in advance.

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