Balance not adjusted when partial payment made....

[mkendall]

I have a few clients that send multiple payments or down payments for design projects. When they make a payment I enter it via the invoice area. The balance adjusts on that screen, however when the confirmation is sent it states the amount paid is the original total. ie total due $300; payment of $25 made; confirmation is sent that says Amount Paid: $300

 

How can I change this to say Payment Amount: $25 ; Balance Due: $275

 

Thanks...

[jamin1317]

It works fine for me. I have the default template for invoice payment confirmation. Is this happening in the text of the email or in the pdf?

[shaded2]

has there been a solution for the issue below, I'm having the same problem. I applied a partial payment, but the customer received an email saying that the full payment was applied.

 

 

I have a few clients that send multiple payments or down payments for design projects. When they make a payment I enter it via the invoice area. The balance adjusts on that screen, however when the confirmation is sent it states the amount paid is the original total. ie total due $300; payment of $25 made; confirmation is sent that says Amount Paid: $300

 

How can I change this to say Payment Amount: $25 ; Balance Due: $275

 

Thanks...

[SharedLayer]

What version are you running?

Below is a copy from our e-mail template you should have the same variables in place

 

Amount: {$invoice_last_payment_amount}

Transaction #: {$invoice_last_payment_transid}

Total Paid: {$invoice_amount_paid}

Remaining Balance: {$invoice_balance}

Status: {$invoice_status}