weswebdesign Posted October 26, 2008 Share Posted October 26, 2008 Ok, here is the deal..... I setup fowarder in cpanel to pipe emails from support@weswebdesign.com It works! But here is the problem.... I am getting 2 emails to support@weswebdesign.com 1 - actual email sent from client 2 - support ticket opened Ok, Also - When I reply to the support ticket opened to reply to the client, it does not go through the support ticket system. Just sends as a regular email. How do I fix the reply, also, how do I get only 1 email that is from support ticket opened? Please help. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
weswebdesign Posted October 26, 2008 Author Share Posted October 26, 2008 Ok, I am getting the tickets to reply now. I just need the emails not to be sent twice now. Thanks for the help. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.