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Whay is order status "Pending"???


tzes

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Hello,

 

I have whmcs setup to automatically activate accounts when the first payment is received. This works fine, however, the order status remains "Pending" even though payment has been received and the account has been activated.

 

Is there some setting I should change???

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  • Retired Forum Member

Hi

 

The pending order status shows that the order has come in and not yet been marked active by you. The items in that order may well be marked paid and showing as completed for payment and may well have been setup if a hosting account but the order will always show Pending until you activate it and confirm it is indeed active. It's just a way for you to see what orders are new.

 

Joe

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