Hayk Posted October 14, 2008 Share Posted October 14, 2008 Hi. How is it possible to autofill "Subject" line in new support tickets? What should be changed in Departments url for it? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
herpherp Posted October 15, 2008 Share Posted October 15, 2008 From an url you would do submitticket.php?step=2&deptid=1&subject=MY SUBJECT HERE ensure the deptid is correct... they would need to already be logged in though for it to process the url.... 0 Quote Link to comment Share on other sites More sharing options...
Hayk Posted October 16, 2008 Author Share Posted October 16, 2008 Ok, thanks:) 0 Quote Link to comment Share on other sites More sharing options...
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