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Fraud Check Results Missing


andyf

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Hi everyone,

 

This may have come up before, but I have tried everything apart from sending WHMCS a support ticket.

 

Up to 6 - September 2008 fraud check results(Maxmind) would appear when viewing orders. I think since I upgraded to 3.7.1 and subsequently 3.7.2 I still can't get the fraud check results to display.

 

Ok I have made sure of the following:

 

Maxmind Module is set to enabled in Configuration>Fraud Protection>Maxmind

I have plenty of queries remaining with Maxmind

 

The activity log is not showing fraud check, so I'm guessing it's not initiating at shopping cart level when the order is placed.

 

Nothing in the maxmind log either. Can anyone help or have any ideas before I submit a ticket?

 

Thanks

Andy

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