Jump to content

question about upgrade package


seachen

Recommended Posts

i have test upgrade a client hosting package to another package.

 

i found out that the price was not same as the package price.

 

if not mistaken, it is make a refund and charge with new package, that's why it only need to pay with small amount.

 

if i want to make it upgrade package have to pay new package price, may i know how to make it ? or make a 20% discount for upgrade package.

 

is it possible?

Link to comment
Share on other sites

if not mistaken, it is make a refund and charge with new package, that's why it only need to pay with small amount.
By default, WHMCS is configured to make pro rata refunds of the unused time element in the payment cycle. There is an option in Configuration/General settings/Other right at the bottom to deselect 'Credit on downgrade' and I just wonder whether this might also affect upgrades?

 

I 'd also like some clarification on this matter myself though if anyone knows definitively.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated