seachen Posted October 4, 2008 Share Posted October 4, 2008 i have test upgrade a client hosting package to another package. i found out that the price was not same as the package price. if not mistaken, it is make a refund and charge with new package, that's why it only need to pay with small amount. if i want to make it upgrade package have to pay new package price, may i know how to make it ? or make a 20% discount for upgrade package. is it possible? 0 Quote Link to comment Share on other sites More sharing options...
redrat Posted October 4, 2008 Share Posted October 4, 2008 if not mistaken, it is make a refund and charge with new package, that's why it only need to pay with small amount.By default, WHMCS is configured to make pro rata refunds of the unused time element in the payment cycle. There is an option in Configuration/General settings/Other right at the bottom to deselect 'Credit on downgrade' and I just wonder whether this might also affect upgrades? I 'd also like some clarification on this matter myself though if anyone knows definitively. 0 Quote Link to comment Share on other sites More sharing options...
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