travor Posted October 1, 2008 Share Posted October 1, 2008 Anyone been able to get a PayPal Sandbox account? I tried signing up last night at https://developer.paypal.com and the system said it's sending a confirmation email to my email address. That's been 12 hours ago with no confirmation email. I decided to try PayPal customer support via email and let them know I tried signing up but never got a confirmation email. This is their response; step #1 is too funny if you ask me: Hello my name is Dortha, I am happy to assist you with your question regarding a PayPal Sandbox Account. Please follow the steps below to resend a Confirmation email within the Sandbox: 1. Log in to your Developer Central Account at https://developer.paypal.com/ 2. Go to the 'Sandbox' tab and log in to the Sandbox Account for which you need to confirm the email address 3. Once you are logged in to this Sandbox Account, please follow these steps: 1. Click the 'Profile' subtab 2. Click the 'Email' link in the 'Account Information' column 3. Select an email address using the radio button and click the ''Confirm' button 4. Go back to the Developer Central page and access the 'Email' tab. This is the 'inbox' for all of your Sandbox Accounts + Find the most recent email with the subject line, 'Activate your PayPal Account' + Click on this link 5. When the email comes up, you will see a plain text link that is not clickable. The verbiage above this link will say: + 'To activate your account and confirm ownership of this email address, you'll need to click on the following link and enter your password' + Copy and paste this link into a new browser window to access it 6. You will be taken to a screen that prompts you to enter your Sandbox Account password + Enter the password and click the 'Confirm' button + Your email address is now confirmed If you have any further questions, please feel free to contact us again. Sincerely, Dortha PayPal Consumer Support PayPal, an eBay Company 0 Quote Link to comment Share on other sites More sharing options...
Drac0 Posted October 1, 2008 Share Posted October 1, 2008 Have you checked to see if the email maybe got filtered as spam? Either by your email client, server or spam filtering service if applicable. 0 Quote Link to comment Share on other sites More sharing options...
travor Posted October 1, 2008 Author Share Posted October 1, 2008 Have you checked to see if the email maybe got filtered as spam? Either by your email client, server or spam filtering service if applicable. Yep, last night after I waited 20 minutes (or so) I decided I better check my spam folder. I used both my ISP and Gmail accounts to try to sign up but no luck. Is there any other way to test the entire WHMCS customer checkout experience, from beginning to end? 0 Quote Link to comment Share on other sites More sharing options...
Drac0 Posted October 1, 2008 Share Posted October 1, 2008 The non-sandbox way: Buy something from yourself and credit it back when your done. I'll cost you your $0.35 and what ever percentage paypal charges but at least you'll know it works. That's basically what my bank had me do with my merchant account after it was set up. 0 Quote Link to comment Share on other sites More sharing options...
travor Posted October 1, 2008 Author Share Posted October 1, 2008 Good point and easy enough to implement. Well worth the fees involved to get a good flow of how things work. Thanks Drac0 0 Quote Link to comment Share on other sites More sharing options...
travor Posted October 8, 2008 Author Share Posted October 8, 2008 This is too funny. After replying to the message PayPal sent, here's what I got back Hello my name is Katherine, I will be happy to assist you with yourquestion regarding confirming sandbox email address. The confirmation email will be sent to the sandbox email address listed in the Developer site under "Test Email". To view your Sandbox emails: 1. Log in to Developer Central at https://developer.paypal.com/. 2. Click "Test Email." For more information, view Sandbox User Guide. If you have any further questions, please feel free to contact us again. Sincerely, Katherine Merchant Solutions PayPal, an eBay Company Original Message Follows: ------------------------ I am not able to create a Sandbox account. I signed up and it said it would send a confirmation email to my email address. That's been over ## hours now. How do I get a Sandbox account if I cannot confirm my email? I tried getting the system to resend the email. This is what it said: "Your account has not yet been confirmed. We have resent the instructions for confirming your account to you" However, the email never comes! 0 Quote Link to comment Share on other sites More sharing options...
redrat Posted October 9, 2008 Share Posted October 9, 2008 I had that with waiting for an SMS to arrive to set up my mobile with PayPal. Just gave up eventually as it wasn't all that important. The Sandbox is though. Good luck and please post back here if and when it gets resolved. 0 Quote Link to comment Share on other sites More sharing options...
magga Posted October 10, 2008 Share Posted October 10, 2008 The non-sandbox way: Buy something from yourself and credit it back when your done. I'll cost you your $0.35 and what ever percentage paypal charges but at least you'll know it works. If you refund the payment it won't cost you anything because PayPal will refund the fees too. 0 Quote Link to comment Share on other sites More sharing options...
Drac0 Posted October 10, 2008 Share Posted October 10, 2008 Thanks for pointing that out. 0 Quote Link to comment Share on other sites More sharing options...
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