WIS hosting Posted September 25, 2008 Share Posted September 25, 2008 Hello, A client placed an order for 20 domains. I accepted the order, but unfortunatly deleted the invoice. In "Invoice" there is no invoice anymore. In "Orders" there is a order with 20 domains. Status is active and payment status is INCOMPLETE. How can I change the payment status into COMPLETE without deleting the order. (this deletes all domains in the clients account). thanks for the help! 0 Quote Link to comment Share on other sites More sharing options...
dexus Posted October 17, 2008 Share Posted October 17, 2008 Can someone please explaing how and where in the database WHMCS puts that payment Complete/Incomplete information. I have oposite situation, one order is marked as Complete and it's not paid, and I can't figure out why WHMCS marked it as "Complete" and I can't find such info in the database. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
dexus Posted October 17, 2008 Share Posted October 17, 2008 I just realised how this works... It checks "tblinvoiceitems" payment status, and if paid it show "Complete" on the order. Problem in my case was that WHMCS from some strange reason on this order set the wrong number in "invoiceid" field... I have no idea how could this happend. There must be some bug in latest WHMCS... @WIS hosting Unfortunately in your case that means that there is no way to change status to "Complete" if invoice is deleted. 0 Quote Link to comment Share on other sites More sharing options...
finedesignz Posted February 6, 2010 Share Posted February 6, 2010 I have this same problem... 0 Quote Link to comment Share on other sites More sharing options...
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