Help with TCAdmin (Module Command Error An unknown error occured while connecting)

[RapidCityHosting]

I have followed the tutorial.

 

Added the following options:

 

Field Name: Username - Type: Text Box

Field Name: Password - Type: Text Box

Field Name: Datacenter - Type: Drop Down - Field Options: TCXXXXXXX|Friendly Name,TCXXXXXXXX|Friendly Name

Field Name: Host Name - Type: Text Box

Field Name: RCON Password - Type: Text Box

Field Name: Private Password - Type: Text Box

 

 

&

 

(All as Drop Down)

Option Name: Game Slots - Option Values: 1,2,3,4,etc...

Option Name: Game Private - Option Values: Yes, No

Option Name: Game Additional Slots - Option Values: 1,2,3,4,etc...

Option Name: Game Branded - Option Values: Yes, No

 

 

 

I keep receiving a:

 

Module Command Error

An unknown error occured while connecting

 

error.

 

 

Im using WHMCS 3.7.1

 

 

If anyone knows of anything that could help me, including log locations, etc. id greatly appreciate it.

 

 

And before people ask, I typed in my Datacenter info in the: TCXXXXXXXXXX|Houston, TX

 

type format. Everything to my knowledge is setup correctly.

 

 

just read the billingapi.lastcommand.txt log from TCAdmin, and this is what it says:

 

tcadmin_username=TCarter

tcadmin_password=(my password)

function=AddPendingSetup

response_type=XML

game_package_id=8

voice_package_id=8

client_id=9

user_email=(my email)

user_fname=Tim

user_lname=Carter

user_address1=(My Address)

user_address2=

user_city=(my city)

user_state=IL

user_zip=(my zip)

user_country=US

user_phone1=(my phone)

user_name=

user_password=YFAI129RkB

game_id=TC3350327637787

game_slots=10

game_private=0

game_additional_slots=

game_branded=0

game_additional_arguments=

voice_id=

voice_slots=

voice_private=0

voice_additional_slots=

skip_page=1

game_datacenter=TC0633808447606

game_hostname=

game_rcon_password=

game_private_password=

voice_hostname=

voice_rcon_password=

voice_private_password=

 

i notice alot of blank fields. Could those be the cause of my problem? And I also notice the user_password field is auto generated from WHMCS..but not the username.

 

I have the domain options turned off.

 

Let me know if anyone has any suggestions.

[RapidCityHosting]

fixed - had left the custom fields empty

 

 

Thanks anyways.