shaneh Posted August 22, 2008 Share Posted August 22, 2008 Hi, Here is a typical senario, A customer has purchased three items with us, a hosting account, a domain name and email services. these are three seperate line items on the invoice. the customer wants to cancel the hosting account and retain the domain and email which we allow them to do. I have already issued an invoice for the original items but I now want to issue a credit note for this and a new invoice for the new amount. how is this done? do I have to cancel the order and rebuild it? thanks, Shane 0 Quote Link to comment Share on other sites More sharing options...
Sven Posted January 9, 2009 Share Posted January 9, 2009 Did you manage to get it done? Because I also like to know how to create a credit note for an invoice. 0 Quote Link to comment Share on other sites More sharing options...
ivar Posted March 28, 2009 Share Posted March 28, 2009 I would also like to know this. The invoice can be deleted, but then we get missing number in the invoice numbering. This is not legal in Norway. The usual way to do this is to make a credit note that gets a new invoice number that is linked against the original invoice number. 0 Quote Link to comment Share on other sites More sharing options...
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