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create ticket without sending emails?

dansgalaxy

By dansgalaxy
in Using WHMCS

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dansgalaxy Senior Member

dansgalaxy

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Posted

Hi,

 

Okay basically i want to create tickets from old emails for clients, just so i can have the support emails all in tickets as a record.

 

but i dont want my clients getting hundreds of emails about ticket created and all the replies i want it to send NO emails.

 

how can i do this? :S

 

Dan

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