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SCRM / Auracle Integration


bangsters

Question

Hi.

 

I've been using SCRM for a couple years now and have my multiple sites/companies using this ticket system. However, I've started demoing WHMCS and would like to know how I can integrate both.

 

I need to keep using SCRM since it's already tied up to my site and other sites. How do I use WHMCS side by side with SCRM. I need WHMCS just for billing and signup plans. I need SCRM for tickets, announcements, FAQ, downloads, and livechat.

 

I need my clients to be able to log into WHMCS for their accounts, and send tickets from within. It should automatically log in SCRM or create an account automatically to make is seemless. They should also be able to send tickets from within WHMCS.

 

Is this possible? What is the level of integration between the two?

 

Please advice.

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